We are seeking a dynamic and dedicated Front of House Supervisor to oversee the seamless delivery of our functions and events. In this key role, you will collaborate closely with our events team to ensure outstanding customer service for visitors, clients, and stakeholders, while maintaining the highest operational standards.

This is an exciting opportunity for an experienced professional in venue, events, and hospitality management. You’ll play an essential role in fostering a welcoming and inclusive environment at Australia’s first purpose-built LGBTIQ+ community hub. Help us make this vibrant space accessible and inviting to all.  This role offers flexibility, allowing the successful applicant to choose between a full-time (5 days) or part-time (4 days) position per week. Please note that the hours will primarily be outside of standard business hours, including weekends and evenings, to align with our event schedule.

If you have any questions about the role, please email contact@pridecentre.org.au, using the subject line: Front Of House Supervisor enquiry via EthicalJobs, for further information.

Essential Qualities Required

• Current Responsible Serving of Alcohol certificate.
• Demonstrated team management and leadership experience within a hospitality context.
• Proven experience in delivering events.
• Flexibility, strong communication skills and ability to work under pressure.
• Excellent organisation and time management skills.
• Demonstrated experience in effectively managing and resolving conflict.
• Strong interpersonal communication skills including tact, constructive feedback, discretion, and active listening.

Desirable Qualities

• Experience with Priava online booking software (or similar).
• First Aid Certificate.
• Training in de-escalation techniques and Mental Health First Aid.
• Experience working with a volunteer team.
• Meaningful understanding of the LGBTIQ+ sector and current/contemporary issues faced by LGBTIQ+ communities.
• Current Victorian Drivers Licence.

Front Of House Supervisor enquiry via EthicalJobs, for further information

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Cheif Executive Officer

ABOUT THE ROLE – Download the full CEO Position Description

• Lead Australia’s first purpose-built Pride Centre
• Be a visible leader within the LGBTIQA+ community
• Work with stakeholders across the diverse LGBTIQA+ community

The Chief Executive Officer (CEO) will manage an iconic building along with tenancies, ensuring that both support resident organisations’ goals as well as the vision for the VPC. Ultimately, the CEO is to help ensure that the VPC achieves the strategic vision and purpose set by the Board.

The CEO is responsible for leading and guiding the strategic, financial, and operational activities of the VPC. This includes building and maintaining positive relationships with various stakeholders, risk and compliance management, and overseeing activities and programming.

The CEO reports to the Board through the Chair and contributes to the appropriate governance of Board operations by providing support to the Board and its Committees.

KEY RESPONSIBILITIES

• Lead the strategic direction of the VPC
• Ensure and grow the long-term sustainability of the VPC through effective financial management
• Build and maintain strong key stakeholder relationships
• Maintain and manage the physical fabric of the Pride Centre
• Manage relationships with all the Pride Centre’s resident organisations and oversee the VPC’s role in nurturing new and smaller LGBTIQA+ organisations
• Develop and oversee the VPC’s activities and programming
• Champion a culture of inclusivity, respect, and support across all levels of the VPC
• Act as a visible and engaged leader within the LGBTIQA+ community, representing the VPC at external events and fostering partnerships and collaborations
• Work closely with the Board on all risk and compliance management activities and ensuring the Pride Centre remains a safe place to work and visit.

ABOUT YOU

• Experience in managing a complex business with competing priorities and a diverse field of stakeholders
• Proven people leadership capability and experience, including the ability to oversee management of a large number of volunteers
• Ability to build effective, respectful relationships with a wide group of stakeholders
• Experience in venue and/or tenancy management
• A detailed understanding of LGBTIQA+ communities, including its various constituencies, organisations, cultures, and challenges.

BENEFITS

• VPC is a rebatable employer for fringe benefits tax purposes

HOW TO APPLY

Please submit a cover letter explaining your suitability for the role in conjunction with the CEO position description (here), along with your CV by 20 September 2024
SUBMIT VIA ETHICAL JOBS PORTAL 

CONTACT DETAILS

If you would like to discuss the role further, please contact Craig Bell, Board Chair, via email at craig.bell@pridecentre.org.au

 

We encourage all qualified members of the LGBTIQA+ community to apply, along with our Aboriginal and Torres Strait Islanders brothers and sisters.